Refund & Cancellation Policy

Last updated: June 18, 2026

This policy explains how cancellations and refunds work for the optzi! service ("optzi!"), operated by Side Quest Energy LLC.

7-day money-back guarantee

We want you to be confident in optzi!. If you are not satisfied with a new subscription, you may request a full refund within 7 days of your initial purchase. We will refund the amount you paid for that subscription to your original payment method — no questions asked.

How to request a refund

Email us at jonesy@daveytjones.com from the email address associated with your account, within 7 days of your purchase, and let us know you'd like a refund. We typically process eligible refunds within a few business days. Once processed, it may take additional time for your bank or card issuer to reflect the refund.

Cancellation

You can cancel your subscription at any time from your account dashboard or by contacting us. When you cancel:

• Your subscription will not renew at the end of the current billing period.
• You will retain access to the Service through the end of the period you have already paid for.
• Outside of the 7-day money-back guarantee window, fees already paid for the current annual term are non-refundable.

Renewals

Annual subscriptions renew automatically. To avoid a renewal charge, cancel before your renewal date. If you believe you were charged in error, contact us and we will work with you to resolve it.

Additional websites

Charges for additional websites added to your account follow the same terms as your subscription. The 7-day money-back guarantee applies to your initial purchase.

Contact

Questions about refunds or cancellation? Email us at jonesy@daveytjones.com and we'll be glad to help.